New Products
- Corner Desk With Cantilever Leg (Ref: B-25-CornerCant)
- Rectangular Desk With Panel Legs (Ref: B-25-RectPanel)
- Wave Desk With Cantilever Legs (Ref: B-25-WaveCant)
- Medium Back Operators Chair (Ref: PL-2001)
- Low back mesh ergonomic task chair, alum base (Ref: N-EJ-LAM-BLACK)
- Flip chart easel with magnetic board (Ref: G-CAPITAL-SILVER)
- Lockers (Ref: GU-Lockers1)
- Elements Tilt Top Table (Ref: F-TTREC)
Best Sellers
- High back mesh ergonomic task chair, alum base (Ref: N-EJ-HAM-BLACK)
- Nadir chrome frame guest chair,black leather front (Ref: N-NADIR-CFLB-BLACK)
- Massage chair with leg/foot massage (Ref: Z-HTT10-CREAM)
- High back ergonomic task chair Nylon base No arms R headrest (Ref: RBM-768-N-XTREME)
- CPU holder A in silver, 60-230mm wide,250-550 high (Ref: ACC-CPU5-SILVER)
- Task light 625mm m/f ends, (Ref: E-TL625-BLK)
- Polished zinc alloy two part 80mm cable port (Ref: E-CABLEPORT5-ZINC)
- Nadir chrome managers tilt chair, black leather front (Ref: N-NADIR-BLACK)
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About Us
Premier Furniture Solutions Ltd are completely dedicated to your total satisfaction. We have been involved with the supply, delivery, and installation of office and contract furniture since 1982, and have a wealth of experience and knowledge to assist our customers. We are not a "virtual" Company, and have showroom and logistics facilities in Rochester, Kent where you can see many of the products that we offer. If you feel that you would like more information or assistance, please contact our sales team on the numbers below. The office is normally open from 08:00-17:00hrs, Monday to Friday. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Premier Furniture Solutions Ltd 6 Ballard Business Park Cuxton Road, Strood Rochester Kent ME2 2NY United Kingdom Phone: 01634 304406 Fax: 01634 304408 Email: sales [at] premier4furniture [dot] co [dot] uk VAT No GB 754 306 340 |
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Alternatively, you are welcome to visit our showroom where you can see many of our products between 08:00 and 17:00hrs, Monday to Friday, and we can often see customers outside of these hours by appointment. We always suggest you call to confirm your visit, and to check that you can see the products that interest you. If you need further assistance at any time, the products you are interested in are not available On-line, or you would like to discuss placing an order with us, other than via the web site, please contact our team on: Phone: 01634 304406 Fax: 01634 304408 Email: sales [at] premier4furniture [dot] co [dot] uk We accept Visa and Mastercard, and Debit Cards, or you may arrange to forward a cheque to our office. You may send your card information via phone, fax, mail or over the Internet. If you pay via our Online Shop, any Credit Card information will not be taken until you have been taken to Worldpay's Secure server where the information will be encrypted. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. Contracts are subject to cancellation by the Company without Notice in the event of its inability to secure labour, materials or suppliers, or as a result of any act of God, hostilities, strike, lockout, fire, flood, drought or any other cause whatsoever beyond the control of the Company which renders the due performance of this contract impossible. Ownership of and property in the goods shall remain in the Company until the Buyer has paid all monies owed to the Company, or its' Agent, under this or any other contract for similar goods; risk in the goods however passes on delivery. If the goods are sold to a third party before they have been paid for in full the Company has the right to the proceeds of sale to the extent of any monies due to the Company by the Buyer and such monies shall constitute monies held in trust for the Company. The information contained within our Web Site, our Web Shop and in any of our brochures, literature, or that of the manufacturers, is offered as a guide, in good faith, and is correct to the best of our knowledge. However, the Company will not accept responsibility or liability for any errors, inaccuracies or omissions, nor any consequence of them. Acceptance of the goods implies acceptance of these conditions and in no circumstances whatsoever may these conditions be altered except by mutual agreement in writing. |
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Shipping And Handling
Premier Furniture Solutions has its' own logistics team, and we deliver most orders within England using our own personnel. However, we reserve the right to use third party transporters or contractors to assist us where deemed necessary. Orders over £1000 will be delivered and the product installed without further charge*. For orders under £1000 we will deliver and install your furniture as above, but there will be a charge of £50 towards our costs*. *Please Note: Our delivery and installation offer is for delivery during normal working hours, at our discretion, to a clear area, and to the ground floor, or other floor via a suitable lift. We can work around these problems but additional charges may apply. Call us if you have any questions or any doubts. You may place orders with us confident that if there were any issues concerning installation, we would contact you for approval prior to processing the order. You will have the opportunity to cancel the order if any charge is not acceptable. Orders under £100 will incur an additional charge of £20 towards our costs. This is for Delivery to the Ground Floor only, distribution and assembly will be the responsibility of the customer, although we are happy to consider to this for you, subject to agreement and payment of an additional charge. All orders in Cornwall, Devon, and outside mainland England are subject to review, and we reserve the right to make additional charges to cover the cost of delivery and, where applicable, installation, outside of this area. All enquiries and orders will be considered on their own merit so please don't hesitate to contact us for further advice and assistance before making your decision. No claim will be entertained for damage to or shortage of goods found on delivery unless notification of such damage or shortage including fullest particulars of advice note number and package condition is made to the Company within seven days of receipt. The package and contents should be retained for examination. |
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Delivery Schedule
Some of our furniture products are available either from our stock, or directly from our suppliers and these will normally be delivered within 5-10 working days, depending on location. However many other products are manufactured to order due to the large number of options and choices available, and this can take between 3 - 6 weeks, depending on the item concerned. We have endeavoured to make specific delivery times clear within the catalogue, however please don't hesitate to call us or email us should you need more information or clarification. Please understand that any delivery time quoted is our best estimate and we can't guarantee exact dates as they are affected by matters outside our control. If you require your furniture for a specific date please check with us and we will advise on the best course of action. Additionally, we do offer a Rental Furniture programme and may be able to assist with furniture on a temporary basis if we are unable to meet your required dates. Please contact us for information. |
| Back Orders If your item is not a stock item, we will order it for you from our suppliers. You will always be advised of the expected delivery date with the option to cancel your order if you would rather not wait, or we can discuss the option of furniture from our Rental Programme as a temporary solution. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, you will be transferred to Worldpay's secure server where credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach their computer. They are not held in clear text on any web site. |
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Guarantee
Premier Furniture Solutions are proud of our reputation and have many references to support the quality of our service. We guarantee your satisfaction. All of our products come with a Five Year manufacturer's Guarantee, unless specifically stated otherwise on the site. We have our own delivery/ installation and service personnel, whom will normally deliver all of the products that we sell. Unlike many of our competitors, we rarely utilise third party sub-contract Companies and guarantee the quality of the service that we provide. However, if ever you are unhappy, please do contact us as soon as possible and we will deal with your concerns immediately. |
| Reaching Us If you need to reach us, please email us at sales@premier4furniture.co.uk, alternatively, you can call Premier Furniture Solutions Ltd on 01634 304406 (International +44 01634 304406) or fax us on 01634 304408 or write to us at 6 Ballard Business Park Cuxton Road, Strood Rochester Kent ME2 2NY United Kingdom |
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Privacy Policy
Premier Furniture Solutions Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
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Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Any Buyer purchasing Goods via our Online Shop has the right to change their mind, and the Company will always endeavour to ensure Buyers are satisfied with their decisions, and the purchases that they make from us. However, it should be noted that many furniture products advertised on this site are manufactured by our suppliers to our customer's specific requirements, due to the enormous variety of sizes, options and choices of fabrics and finishes. As a result of this, after the first 24 hours, order cancellations are not normally possible without costs being incurred, and any refunds are at the absolute discretion of the Company Management. If the Buyer contacts the Company within 24 hours of placing an order via our Online Shop, (by 12:00 Monday for weekend orders) by email, fax or letter, stating clearly that they wish to cancel their order, quoting their Name, Company, Address, Contact Telephone Number and Order Reference, the Company will normally action this request without any cancellation charges, refunding any money paid. Once the goods have been delivered to the Customer, the Buyer has 7 days from receipt, to contact the Company and request that the Goods be returned. In these circumstances, the Buyer must make their request to the Company in writing, by letter, email or fax, stating the reason for the return, and whether they wish to return the Goods themselves, or have the Company collect them. We always aim to be reasonable, and any request will be reviewed by Company Management.Depending on whether the goods have been specially produced or are stock items, a decision will be made and the Buyer contacted and advised of a proposal /decision, within 24 hours. If accepted for return, Orders for goods placed in error or unwanted, but unused and in their original packaging will typically incur a minimum handling fee of 15% of the sales value of the Goods, subject to a minimum fee of £50 + Vat. Orders for goods placed in error or unwanted, but unpacked, assembled and/or used will incur a minimum cancellation fee of 50% of the sales value of the goods, plus any disassembly costs, subject to a minimum fee of £50 + Vat. In this circumstance, The Company will normally collect the Goods, disassembling them as required, at the Buyer's expense. This charge can be confirmed in advance, upon request. No claim will be entertained for damage to or shortage of goods found on delivery unless notification of such damage or shortage including fullest particulars of advice note number and package condition is made to the Company within seven days of receipt. Failure to do so, will free the Company from liability from such claims.The package and contents should be retained for examination.It would be helpful if digital photographs could be obtained of any damage to goods or packaging to support any claims. If the delivery is made to a third party, the seven day period starts on the day after delivery to the third party. The Company shall not be liable for any loss or damage whatsoever, direct or indirect, arising out of any defect in any goods sold unless such loss or damage is caused by the negligence act, omission or wilful default of the Company. |
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Remittance Terms
Approved Account customers are able to order furniture via our On-line facilites up to current Credit Limits. If in doubt. contact our Sales Team for confirmation of current Credit availability. If you wish to apply for an Account, please contact us for an application form. All Non Account customers will be expected to pay with order, either by Credit Card or Debit Card, or by sending a cheque to our office: Premier Furniture Solutions Ltd, 6 Ballard Business Park, Cuxton Road, Strood, Rochester, Kent, England, ME2, 2NY Premier Furniture Solutions Ltd are also Licenced Credit Brokers, and can offer excellent finance packages to customers, subject to status, which include Lease Rental, Lease Purchase and Hire Purchase. Details are available upon request. |
Quality Furniture, Design, Logistics and Service Excellence